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Community Classes at HBKU

February 4 @ 5:00 am - February 18 @ 7:00 pm

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The Power of Positive Leadership
Conference Room 4, Education City Student Centre
4 – 13 February 2018 / 5 pm – 7 pm

HBKU is offering a community class on ‘The Power of Positive Leadership’ to equip students with a thorough understanding of leadership, and how it can be exercised to promote self-motivation. The course will explore the concept of self-leadership and what it means on an individual level, as well as how the four pillars of self-leadership can be harnessed to help achieve set goals. This event will be conducted in English.

Master the Art of Public Speaking 
Conference Room 4, Education City Student Centre
4 – 18 February 2018 / 5 pm – 7 pm

 HBKU is offering a community class on public speaking titled ‘Master the Arts of Public Speaking’ presenting participants with the opportunity to hone their communication skills, especially in a professional setting. The course will boost the participants’ leadership skills, body language, tone, and confidence in speech delivery, as well as help them communicate their core messages and ideas more effectively to a diverse range of audiences. This event will be conducted in English.

Deliver Excellence through Customer Service 
Conference Room 4, Education City Student Centre
5 – 12 February 2018 / 5 pm – 7 pm

HBKU is hosting a community class for working professionals on customer service titled ‘Deliver Excellence through Customer Service’. The class will strengthen participants’ knowledge of aftersales care among professionals in client-facing roles, with a particular focus on customer service. Course objectives include promoting an understanding of customer behaviour; use of score software tools such as RATER and NPS and the development of a toolkit of customer-service techniques to promote a high level of client retention. This event will be conducted in English.

Al-Jiwan Women Leadership
Education City Student Centre
5 – 18 February 2018 / 5 pm – 7 pm

HBKU is hosting a community class for local women leaders titled ‘Al-Jiwan Women Leadership Program’. The course is a high-impact, blended training programme for women leaders in the GCC on navigating the professional sphere more effectively. The course explores emotional intelligence techniques to help channel emotions more productively, building upon personal experience to set a distinct leadership style. This event will be conducted in English.

Please note that these events are subject to change. Visit hbku.edu.qa for updates.

“QATAR
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