Launched in time for the Eid break, Qatar Airways has a new online portal to assist passengers to apply for and manage their ticket refund process in the Kingdom of Saudi Arabia, the Kingdom of Bahrain and the United Arab Emirates.
The announcement is part of the airline’s efforts to limit inconvenience to passengers affected by the recent airspace and office closures, and following the blocking of the airline’s website in the three countries.
Qatar Airways has since been focused on finding innovative solutions and limiting the impact of the crisis to passengers. This includes providing flexible commercial and refund policies to any passengers affected by the recent travel bans.
In addition, the airline has also provided regular communications through its increased global call centre capacity and new, flexible call-back function on its Facebook page. Qatar Airways is also taking all efforts to reassure its passengers that the vast majority of its global flights remain undisrupted and that those affected will be assisted as quickly as possible.
The airline is widely recognised as offering the world’s best service and holds the title of World’s Best Airline, as awarded by Skytrax Awards 2017.
As one of the world’s fastest growing airlines, Qatar Airways continues to fly the skies with a vast network of more than 150 destinations, including the recently launched summer route to Dublin, Ireland and the upcoming service to Nice, France. Qatar Airways’ operations continue to run smoothly, with 90 percent of flights departing within 15 minutes of their scheduled departure time.
The airline recently released its annual report for the fiscal year 2017, revealing a net profit of $541 million, a 21.7% year-on-year increase. The results also show an annual revenue increase of 10.4%. This week, the airline also revealed the revolutionary First in Business Class seat, Qsuite, debuting at the Paris Air Show followed by its maiden journey between Doha and London Heathrow on 24 June.
For more information about Qatar Airways and its network, please visit their website or follow the airline’s social media channels via Facebook, Instagram, Twitter and YouTube.
