A Sustainable Strategic Plan for the Ministry of Municipality and Environment (2018–2022) has been launched, with a focus on six key areas. 

The new strategic plan was inaugurated by Prime Minister and Interior Minister HE Sheikh Abdullah bin Nasser bin Khalifa Al Thani in September. 

The plan includes six sectors: urban planning, agriculture, fisheries, environment, municipalities and public and joint services. The plan has been prepared with active participation from senior leadership, department managers, heads of departments, and many employees and specialists in the ministry. 

The objectives of the new sustainability strategy focus on the performance of the different sectors of the Ministry of Municipality and Environment (MME), as a roadmap in serving Qatar, its citizens and the institution in accordance with strategic planning and government work. Departments at the MME will now start implementing the objectives and projects of its various sectors in accordance with the priorities set by the strategy, which are in line with Qatar National Vision 2030 and the second National Development Strategy 2018–2022.

At the ceremony, former Minister of Municipality and Environment Mohamed bin Abdullah Al Rumaihi stated that the new strategic plan focuses on key areas that lead to excellence in the performance of different sectors towards serving the society at all levels.


According to Al Rumaihi: ‘The ministry guided its direction with the principles, values and mission of the Qatari community and explored the strategic context of the wise leadership as the first mission to implement Qatar National Vision 2030 in strategic development.

‘One of the most important achievements of the strategy is that it has instilled an institutional culture of strategic planning and government action in the context of specific development goals and trends. It will also stimulate the mindset of performance management, which contributes to building human and technical capabilities to achieve the mission and vision of the ministry.’

Sheikh Faleh bin Nasser Al Thani, Assistant Undersecretary for Public Services Affairs at MME, explained that the six strategic sectors included in the plan are followed by 44 departments in the ministry and eight municipalities, each with indicators and performance cards and specific procedures and methodology in the implementation process.

There will be a focus on hygiene awareness, waste treatment and recycling to benefit from energy, fertiliser and other materials, as well as increasing landscaping and parks.


The plan will be evaluated each year according to key performance indicators and will be audited by the Department of Planning and Quality at the Ministry. The department will ensure the soundness of its implementation by identifying the strengths and weaknesses based on the data collected.

The Aoun App

During the inauguration, the Ministry of Municipality and Environment also launched an upgraded version of the ‘Aoun’ mobile app (available on iOS and Android), offering a total of 93 services, many of them new.

Aoun has a simple interface and allows users to track applications or licensing processes – for example building permits and requests for land allocation – via a follow-up option. The app also provides important information about the service centres such as working hours and number of visitors waiting.

The app, first launched in 2011, has been continually updated to include new e-services.

Author: Sarah Palmer

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