Alwadi Hotel Doha MGallery Now Offers Digital Contactless Services
Alwadi Hotel Doha MGallery is leading the way in offering a safe and convenient experience with their innovative digital services that will give guests peace of mind.
According to Alwadi Hotel Doha MGallery General Manager Hani Akkari, COVID-19 has required them to rethink and change even the most simple of tasks that before was taken for granted.
Fortunately, Accor is a brand that is not only always innovating but also finding new ways to connect with our guests and the community.
New WhatsApp Service
The WhatsApp service is available for both in-house and outside guests – giving information for a memorable visit in an instant. Guests staying in-house will be able to connect to the hotel’s WhatsApp business account through a QR code where they will be able to request services including taxi, laundry, restaurant bookings and more.
The WhatsApp service is also available to outside guests – enabling them to book a room, reserve a table in any of the hotel’s restaurants and outlets or get more information about promotions, offers or general information such as opening hours.
Akkari said that WhatsApp business also means that guests can contact them prior their arrival.
By providing this technology option, we’re able to enhance the level of confidence and safety of our guests.
Their WhatsApp Business account not only enables guests to make requests without face-to-face interactions, it is also faster and more convenient. Guests can access the Alwadi Hotel Doha MGallery WhatsApp account by QR code or by sending a message to 3075 8211.
The hotel has also adopted My Menu, a digital menu accessible on a guest’s smartphone or tablet through a QR code for their food and beverage outlets.
Menus are one of the most used and most significant items in a restaurant and digitising it is one of the most important ways to combat the spread of infection in a dining space, according to Akkari. He said that My Menu is not only safe, it is also convenient for guests as it literally gives them the information they need at their fingertips.
These are just two of the digital non-contact options available for guests and visitors, the globally lauded ALLSAFE Accor experience starts before guests arrive at Alwadi Hotel Doha MGallery.
ALLSAFE incorporates intensified hygiene and prevention measures to ensure safety. The ALLSAFE label verified by Clifton represents new elevated cleanliness protocols and standards and provides assurance that these standards have been met in our hotels.
- Strengthened room cleaning protocols including extra disinfection of all high touch room and bathroom areas
- Contactless check-in, check-out and payments carried out whenever possible
- Sanitisers provided in key public areas (front desk, elevators, restaurants, etc)
- Safe room service provided at no extra charge in case of restaurant closures