The Union Internationale des Concierges d’Hôtels (UICH) Qatar Chapter has confirmed that Doha will host the organisation’s annual congress in 2021. The 67th edition of the annual event is expected to gather more than 900 members of the hospitality sector for a six-day programme which combines professional development, networking and social activities.
Les Clefs d’Or (which literally means The Golden Keys) is an international association of close to 4,000 professional concierge from across the globe. Key holders have years of experience and a strong sense of devotion to the Clef d’Or promise of delivering excellent service to hotel guests at every opportunity, explained Randy Santos, 3rd Vice President of UICH and Founder of Les Clefs d’Or Qatar.
The hosting of the 2021 Congress in Doha comes after years of hard work to represent Qatar and secure its position within the association. We are particularly grateful for Qatar Tourism Authority’s guidance and support through the process. The Qatar Chapter looks forward to welcoming the golden key holders from all over the world and have them experience Qatar’s renowned Arabian hospitality first-hand.’
Qatar’s hospitality sector offers the best guest experience in the Gulf region, according to the Olery Guest Experience in the Middle East Report for the years 2016 and 2017. At present, Qatar has 23 Clefs d’Or concierge, recognisable through the key they display on the lapels of their uniforms. The crossed gold keys symbolise the commitment of members to guaranteed, quality service at par with international standards.
Ahmed Al-Obaidli of Qatar Tourism Authority said they have great faith in the local UICH chapter. He reiterated QTA’s commitment to support them in the 2021 event.
Les Clefs d’Or has nearly 4,000 members working in over 80 countries and 530 destinations, serving as global ambassadors of their host countries and the hotels where they are employed. In 2014, Les Clefs d’Or Qatar was recognised as an independent UICH chapter.
This year’s Les Clefs d’Or International Congress was held in Seoul, Korea. The 2019 edition is set to be held in Cannes, France.