DOMASCO, authorized distributor for GAC cars in Qatar, recently implemented the live chat support feature on their GAC website.
Today’s automotive consumers expect more from a company’s website. They want an interactive and engaging experience that answers all their questions in an easy-to-use multimedia interface. This chat software widget gives them the same experience as speaking with a salesperson in the showroom and in effect turns the website into a virtual showroom.
GAC’s new feature delivers live chat support and fulfillment that goes further to display the customer centric outlook of the GAC team. The visitor can initiate a chat request by just clicking on the “Chat with us” button on the right bottom of the screen and he will be instantly chatting with a representative who can answer all his queries.
Live chat can be used by our clients wherever they are just by reaching GAC website www.gacmotor.qa from their desktop, mobile or tablet and ask for any information they need like Showroom opening hours, car’s features, prices, model availability, special promotions, etc.
Faisal Sharif, Managing Director at DOMASCO, affirmed:
We always aim to provide our customers a unified experience across platforms and as part of that initiative we want the customers to receive the same high level of customer service on our websites, as they do in our showrooms. As a result, DOMASCO has further enhanced the online communication process by adding the live chat feature to GAC’s website. That way we guide our visitors through the entire process on the website and then turn them into satisfied customers.’
Just as GAC MOTOR strives to achieve the highest levels of excellence in manufacturing world-class, quality vehicles and aims to develop the GAC brand into one the most valuable and influential brands, DOMASCO also commits to make every effort to provide its clients with a great automotive experience. This is further fulfilled by creating this anytime, anywhere digital conversations platform. We’re confident you will acquire the information you are looking for very easily with our 30 seconds average rate response. This is a rare and unique feature in the automotive industry in this market, which we are proud to unveil.’