Passengers departing during the Eid Al Fitr holiday are advised to check-in online and arrive three hours prior to their flight to ensure a smooth travel experience, says the latest passenger advisory from Hamad International Airport (HIA).

All departing passengers are advised to make sure that they have a green health status on their EHTERAZ application. The self-service check-in and bag-drop facilities at HIA are also available, allowing passengers to check-in, print boarding passes and bag tags; tag their bags, and drop them at the bag drop swiftly before proceeding to border control.

HIA is also advising passengers to keep themselves updated on the travel requirements of the country they are travelling to for a smooth check-in process at HIA. Passengers are reminded that check-in closes sixty minutes prior to departure time.

For the convenience and safety of departing and returning passengers during the peak travel period, access to the arrival and departure terminal building will be restricted to travelling passengers only. Kindly conduct pick-up and drop-off at the short-term car park and avoid using the curbside.

Avoid carrying prohibited items, follow travel guidelines

During security checks, passengers are requested to ensure that they are not carrying any prohibited items such as liquids, aerosols and gels, and to pack any liquid containers in a clear, re-sealable plastic bag – each being 100ml or less. Electronic items larger than mobile phones need to be removed from bags and placed in trays for X-ray screening. Small vehicles powered by lithium batteries, such as hoverboards, are prohibited for carriage. Passengers are also advised to minimise travelling with pets due to the holiday peak time. Bag wrap facilities are also available at the HIA terminal.

Passengers departing from HIA are advised to download the ‘HIAQatar’ mobile app available for both Android and iPhone for updates and to assist in making the passenger journey more seamless with real-time information about flight status, baggage claim, time, and direction to boarding gates and food, beverage and retail offers from Qatar Duty Free (QDF).

Arriving passengers terminating in Doha must present a printed copy of a negative PCR test from an approved medical centre. Passengers are also advised to carry printed copies of all necessary travel documents required to enter Qatar. Upon entry, passengers must provide their health status on the EHTERAZ application. Therefore, passengers must ensure their mobile phones are available with the application ready to be presented.

Everyone is requested to follow the signage in the terminal or ask any of the airport staff for assistance. All passengers must wear face masks at all times, maintain physical distance and follow all safety guidelines at the airport for their safety.

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