Hamad International Airport (HIA) has won the Best Airport Award at the first Future Travel Experience (FTE) Asia Awards ceremony which took place in Singapore on 18 November 2015.
The Awards ceremony took place during the FTE Asia EXPO 2015, with the winners being selected by industry executives from around the world. Out of five nominees shortlisted in the category of ‘Best Airport’ in the Western Asia region, HIA was announced as the winner.
Badr Al Meer, Chief Operating Officer at HIA said:
Hamad International Airport receiving this award reinforces its global standing as an international travel hub and five-star gateway for Qatar and the rest of the world. The airport’s success, which is demonstrated by this award, as well as our successful operations, also furthers our ambition to position HIA as a major player in the international aviation sector.’
The FTE Asia award was introduced this year for airlines and airports from across Asia to be rewarded for their end-to-end customer experience achievements. The awards recognise the most innovative, ambitious and effective initiatives and organisations.
Daniel Coleman, Founder, Future Travel Experience said:
The judging panel was hugely impressed with HIA’s modern facilities. Ranging from the use of self-service to speed-up passenger processing and the trial of Smart Security with Qatar Airways, to the simple transit experience and luxurious premium facilities, the airport’s dedication to providing the best possible passenger experience makes it fully deserving of this prestigious industry award.’
This award adds to HIA’s multiple award wins this year including the Best Airport in the Middle East award which the airport received at the Skytrax Airport Award Ceremony, held at the Passenger Terminal Expo 2015 in Paris as well as the ‘Strategic Project of the Year’ award which the airport received at the 2015 Global Projects of the Year awards ceremony organised by CG/LA Infrastructure in New York.
Image caption: Max Coppin, Partner Development Manager, Google (left) presents the award to Ioannis Metsovitis, Vice President Operations, Hamad International Airport