Hamad International Airport (HIA) reported a record-high of 10.7 million passengers in the third quarter of 2019, the busiest quarter and summer the airport has ever seen. The record-breaking third quarter saw passenger numbers grow by 10.71% compared to the previous year.
In detail, HIA has served 3,700,729 passengers in July; 3,863,013 in August; and 3,157,086 in September. August 2019 is the busiest month recorded in HIA’s history, with July the second busiest month recorded. These numbers are inclusive of passengers arriving, departing and transferring through HIA.
Qatar’s state-of-the-art terminal also witnessed a record number in aircraft movements with 60,135 movements from July to September 2019, including the number of aircraft take-offs and landings at the airport, making it the busiest quarter of the year. This marked a 5.44% increase compared to the same time last year. The airport handled 20,094 aircraft movements in July, 20,361 movements in August and 19,680 movements in September, with August being the busiest month of the year.
The airport’s state-of-the-art facilities and services, combined with the latest cutting-edge technology integrated into the airport, have contributed significantly to seamlessly facilitating the increased passenger flow. HIA’s drive for excellence has allowed for industry-leading transfer security screening, meaning shorter queuing times at security points which can accommodate up to 6,000 passengers during peak hours.
Through the introduction of additional transfer halls, 95% of transfer passengers queue for under five minutes. HIA is also the first in the MENA region ready to accept Electronic Bag Tags, providing reduced time spent in queues, a simplified baggage drop process and increased relaxation time at the airport. In addition, it has commissioned 62 next-generation self-check-in and 12 self-bag drop kiosks including future biometric technology capability and provides a seamless experience for passengers with the most advanced digital parking solutions, offering short and long term as well as premium and valet parking.
HIA’s record-breaking operations in the third quarter of the year ties in with the airports strong partnerships with key industry stakeholders such as Qatar Airways, Qatar National Tourism Council (QNTC), the Supreme Committee for Delivery and Legacy (SC) and Qatar Rail, which supported its commitment to boosting tourism and promoting Qatar as the preferred destination with world-class experiences.
The partnerships have promoted initiatives such as QNTC’s implementation of visa-free entry for citizens of 80 countries and Qatar Airways’ expanded network which launched 11 new destinations this year, growing its network to over 160 gateways around the world.
HIA also welcomed new airlines to its portfolio of partners, all highlighting Qatar as the most ‘open country’ in the region and the eighth most open in the world. Qatar Rail will soon be expanding the Doha Metro’s Red Line station to connect to HIA, allowing passengers a smooth journey to and from the airport with easy access.
Summer in Qatar. HIA’s recent collaboration with QNTC, Qatar Airways and QDF launched the ‘Summer in Qatar’ programme where the award-winning terminal engaged with more than seven million passengers. As Qatar’s hub, the five-star airport will continue to champion tourism in partnership with its stakeholders, and encourage and expose travellers to Qatar’s vibrant heritage, culture and hospitality.
Gateway to the World. As the preferred gateway to explore the world, HIA is within a six-hour flight of 80% of the world’s population. The airport currently serves over 165 destinations from Qatar and annually connects more than 35 million passengers to all corners of the world. This is also a testament to the rapid growth of Qatar Airways, which currently operates a modern fleet of more than 250 aircraft via its hub at HIA.
Global Hub. To sustain the ever-growing passenger demand and support its position as a global hub, HIA is undertaking an ambitious expansion programme to enhance the capacity of the terminal as well as set a new standard in traveller experience globally. The incredible new plans will propel the airport to become a destination in its own right. HIA’s highly anticipated expansion will help accommodate over 53 million passengers annually by 2022, an increase of almost 30% from its current passenger footfall.
Recognitions. HIA has been continuously recognised by prestigious entities for its drive to deliver excellence in operations, facilities, and passenger experience. It was named ‘Best Airport in the Middle East’ for the fifth consecutive year, ‘Best Staff Service in the Middle East’ for the fourth year in a row and ranked as the ‘Fourth Best Airport’ in the world at the Skytrax World Airport Awards 2019. HIA is currently a candidate for the ‘Best Airport in the World’ award by Skytrax 2020.
Passengers who have experienced HIA’s award-winning services and facilities can visit Skytrax’s World Airport Survey website and vote for the airport. Results will be announced in March 2020 at the Skytrax World Airport Awards. Passengers can vote for HIA by visiting the Official Skytrax World Airport Survey website.
For updates and more information about HIA, visit dohahamadairport.com.