Hamad International Airport (HIA) is set to participate in the Passenger Terminal Expo 2019 (PTE), the world’s leading international airport conference and exhibition, which is taking place in London from 26 to 28 March.
PTE, the most highly-regarded airport conference in the world, attracts over 7,000 senior airport, airline, aviation authority, government and related business executives from all over the world to debate current issues, exchange ideas, and forge new business relationships across the airport and aviation industry.
HIA delegates will be giving a series of talks on airport planning and development, asset management, customer experience, and airport-airline sustainability collaboration.
Engineer Badr Mohammed Al Meer, Chief Operating Officer at HIA, said they look forward to the Passenger Terminal Expo each year as it gathers the world’s best airport and aviation experts to discuss the many facets of the industry. PTE, as a platform for knowledge-sharing and learning from best practices, he said, has a foothold in shaping the future of the aviation sector by tackling the most pressing issues today.
HIA has, in a few short years, been recognised as a leading international airport for it’s operations, facilities, and passenger experience excellence. Part of what shapes our success is the willingness not only to learn from key players in the industry, but to offer our expertise and viewpoints to contribute to the success of the global airport industry. We are honoured to represent Qatar at PTE this year, and look forward to working with other participants.’
Sujata Suri, HIA Vice President of Strategy and Developement, will chair the panel discussion on customer service and passenger experience, offering insight into how the fast-changing needs of travellers impacts the airport’s business development strategy, strategic investments, and the overall passenger experience.
Ioannis Metsovitis, HIA Vice President of Operations, together with Alberto Fernandez Lopez, Associate Director of Meinhardt Group, will jointly chair the session on ‘Airport Design, Planning and Development – Middle East & Asia’. Ioannis will discuss the next phase of HIA’s expansion plan which will accommodate nearly double of HIA’s current capacity.
HIA is increasingly being recognised for its 5-star passenger experience and operational excellence. It’s strategic investments in cutting-edge technology, and consistent trials of new airport technology, has positioned the young airport to make valuable contributions to the industry at large.
The prestigious annual Skytrax World Airport Awards will also take place during this year’s PTE, for which HIA is a candidate for ‘World’s Best Airport 2019’. The Skytrax World Airport Awards is the most prestigious accolade for the airport industry, voted by customers in the largest annual global airport customer satisfaction survey.