Hyundai Motor Company has launched Hyundai C A R E – a warranty extension policy for their vehicles worldwide.

The programme aims to support Hyundai customers who may face difficulties in getting vehicle maintenance due to restricted access to service centres during the COVID-19 pandemic.

Hyundai C A R E ensures that all Hyundai vehicles with original warranties that expire between 1 March and 30 April 2020, will benefit from a warranty extension of up to three months until 31 May 2020. All warranties that are originally due to expire in May will also be guaranteed coverage until the end of the month. Over 1.21 million Hyundai vehicles in 175 countries will be eligible for the Hyundai C A R E warranty extension.

Hyundai Vice President of Middle East and Africa Bang Sun Jeong
Hyundai Vice President of Middle East and Africa Bang Sun Jeong

Hyundai’s decision comes amid a global reaction to the outbreak of COVID-19, which has caused many countries to take various precautionary measures that include closing non-essential facilities. With Hyundai C A R E, the company expects to help address any concerns customers may have about being unable to visit a service centre to get vehicle maintenance or warranty repairs during the government-imposed lockdowns.

The well-being of Hyundai customers and employees is a high priority at the company, which is closely monitoring COVID-19 developments and complying with measures in local markets to mitigate the spread of coronavirus.

Hyundai Vice President of Middle East and Africa Bang Sun Jeong said they understand that many of their customers may have limited or no access to vehicle servicing during these extraordinary times.

With Hyundai C A R E, we wish to set their minds at ease regarding eligibility for warranty repairs and related services in the coming months. Not only do we care about our customers’ health and safety, we care about the ‘health’ and safety of their vehicles as well.

Hyundai Motor dealers will contact all affected customers separately in the coming days, with more details about the Hyundai C A R E programme.

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