Following local health authority and government guidance, the British Council has taken steps to resume testing in Qatar from 10 July 2020.
Testing will resume as below:
- Computer-delivered IELTS session – From 10 July
- Paper-based IELTS and IELTS for UKVI – From 25 July
To do this safely and to prevent the spread of COVID-19, health precautions are in place to protect both staff and candidates.
- Self-declaration form: All test takers must sign a declaration form on the test day to declare that they are eligible to attend the test session.
- Test takers will need to report at the designated time as specified in their test day email/SMS.
- Test takers should not attend the test if they are under a quarantine, self-quarantine, stay-at-home or medical surveillance order, as specified by the local authorities OR if they have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.
- Test takers will be asked to show their Ehteraz health status; only a Green status will be allowed entry.
- Temperature screening will be in place. Test takers with symptoms of fever will not be able to take the test and will be asked to go home. A transfer/refund will be offered.
- Social distancing measures must be adhered to – with staff and test takers always two metres apart.
- All staff and test takers will be required to use face masks.
- New hygiene protocols in place with sanitising stations.
- You will be asked to bring your own stationery (pen, pencil and eraser) and water in a transparent bottle, this must be taken away with you after the exam – except for scratch paper, notes or workings sheets.
- Test takers should limit their belongings to only essential items like a wallet/purse and mobile.
The health and safety of test takers and test staff is our number one priority. Given the unprecedented nature of this pandemic, the British Council will continue to follow all directives made by the local authorities. Our precautions will be kept under review and we will remain vigilant to the developing situation.
How does the test transfer process work?
British Council is not only making it easier for test takers to transfer test date but also making it more convenient to move from a paper-based test, which test takers had registered for, to a computer-delivered test by just paying an additional QAR150. This not only gives test taker the freedom to choose from more test dates but will also enable them to obtain faster test results. With the free online learning resources that the British Council provides, including the free computer-delivered IELTS familiarisation test, takers can feel confident in achieving the score they need for the IELTS test.
What do test takers need to do to avail these options?
Call at 800 5501 or email at [email protected] to request a change from paper-based IELTS to computer-delivered IELTS. They will email and confirm the changes test takers have requested within seven working days.
How can test takers contact British Council?
As a precautionary measure, the British Council office is suspending all walk-in customer service until further notice. However, they will continue to serve through their call centre, website, social media and online platforms. British Council apologises for the inconvenience and thanks the test takers for their patience. For additional information, call 800 5501 or send your queries to [email protected].
Virtual Customer Service
Now, test takers can enjoy British Council customer services from the comfort of their own home. They can speak with the staff on live video and have all queries answered. The virtual front office services are available from Sunday to Wednesday, from 1:30 pm to 5:30 pm.