Jotun Paints, one of the region’s market leaders in the sector, has inaugurated its newest Inspiration Center, Valencia Décor, on Salwa Road. With this latest addition, the company has further cemented its commitment to elevating ‘customer experience’ with expert consultations and complete customer support.
The new 100 square foot centre, located along Qatar Decoration signal, is managed by Moaaz Abo El Khier and Mohammed Abo El Khier. It offers its customers all the signature elements that they have come to associate with these speciality showrooms – the Jotun Color Center Interior, Jotun Color Center Exterior, Lady Design Box and Design Gallery. Visitors to the centre will have the opportunity to take a closer look at the company’s myriad offerings, and work out customised solutions for their specific needs with in-house experts.
The leadership at Jotun Paints has always been vocal about its goal to deliver to give customers exactly what they need. Doing so has demanded a closer engagement with them, which has certainly been accomplished through this innovative initiate.
Wael Fahmy, Country Manager of Jotun Qatar said:
We are very pleased with the success of these Inspiration Centres. Jotun Paints has over 50% of the market share in this dynamic sector. We believe that by opening more retail outlets and such Inspiration centres, we can connect with our customers more closely, engage with them more personally, and serve them better.’
Its customers have definitely been widely receptive to these centres, which allow them to match their requirements with the right products from Jotun’s wide range of offerings. However, this is only the tip of the iceberg as the company continues to explore different solutions to expand and improve its reach in this competitive market. Jotun today, is one of the leading Paint companies in Qatar. Even so, the company plans to increase its accessibility with more retail outlets and unique Inspiration Centres in and around Qatar.