The Ministry of Interior (MOI), represented by the General Directorate of Traffic, launched a unified Driving Training System (DTS) and Monitoring Centre this week, at the Traffic headquarters in Madina Khalifa.

DTS and the Monitoring Centre will be supervised by the Licensing Department of the General Directorate of Traffic to help improve training in driving schools and consequently reduce road accidents in the country.

The ceremony was attended by Major General Abdullah Mohammed Al Suwaidi, Assistant Director of Public Security; Major General Mohammed Saad Al Kharji, Director General of Traffic; Brigadier Mohammed Abdullah Al Malki, Secretary of the National Traffic Safety Committee; and Brigadier Mohammed Abdul Rahim Marafih, Director of Engineering and Traffic Safety Department. Several directors from various departments of MOI and officers from the General Directorate of Traffic were also there to attend the launch.

Major General Mohammed Saad Al Kharji
Major General Mohammed Saad Al Kharji

In his speech during the opening ceremony, Al Kharji said he hoped the new system would help bring out well-trained drivers, thanks to an electronic system far from human intervention, which he said, will ensure impartiality and transparency of tests and results.

The decline in the number of road accidents and fatalities during the recent period was not a coincidence, but was the result of such efforts from all partners of the traffic process.’

He also praised the DTS, and how the system will facilitate different stages of the training process, from registration at driving schools to obtaining a driver’s license, adopting 18 languages to deal with learners of different linguistic affiliations.

The Director General also pointed out that the trainee can express his observations about the trainer and the training process through the DTS app installed on the learner’s mobile. He said that training hours are strictly scrutinised and that any delay in  training will be monitored through the operations room in the licensing department, which will ensure that the trainee gets his full training and education.

He pointed to the transparency of tests, which will have no human intervention, and the results of which won’t be affected by fluctuations in the personal mood of the examiner. The learner will know his/her results immediately and will be able to identify the errors by watching the test screens in the dashboard of DTS.

DTS and its monitoring system is the first of its kind in the region and facilitates monitoring of all driving schools in the country, both in the training stages and in the theoretical and practical testing phase.

Most of the driving school cars are equipped to keep pace with the DTS, and by the end of the year, all driving schools will witness a 100% upgrade to the system without need of human intervention.’

DTS car

Brigadier Engineer Mohammed Abdullah Al Malki praised the DTS, saying that monitoring of drivers’ training electronically and away from traditional methods is an unparalleled development. He said that the transparent training and evaluation system leads to fair results, which means that, in the end, will result in good drivers.

The presence of the driver alone in the car, without the presence of a police officer next to him, will ease the stress of leaners while he is tested.’

The General Directorate of Traffic also launched an automated 24-hour call centre service – 234 4444.  Callers will be able to choose their preferred language and required service – whether it’s a violation, or service for people with disabilities.

Brigadier Engineer Mohammed Abdullah Al Malki
Brigadier Engineer Mohammed Abdullah Al Malki

The General Directorate of Traffic, supervises the training process of around 25,000 trainees per month in all nine driving schools in the country, ensuring the validity of more than 1,200 cars used in the training process and the monitoring of around 1,000 trainers.

DTS offers drivers theoretical curriculum in 18 languages with text, audio and video contents, enabling learners of different educational, cultural and linguistic background to easily understand instructions. The newly launched DTS will also ensure that trainees are given 45 minutes of classes and benefit from its full share. This will solve complaints regarding loss of time in training sessions. These trainings will also be monitored through sensors and cameras installed in cars.

DTS is provided with a full database for each car used in the training so the Traffic Directorate can monitor its license permit, insurance and validity to use in training. The system is also equipped with all details of trainers and will be able to monitor the high rate of failure of any specific trainer, which means he may need more qualification and training as a driving instructor.

According to Head of Drivers Licensing Section, Lieutenant Colonel Salem Fahd Al Marri, the learner can access DTS by downloading its app on a mobile device or he can get an iPad from the driving school.

Learners would be able to know their training schedule, the status of his trainer, his replacement if the trainer is on leave and so on. He can register complaints or comment about the trainer using DTS, which will be looked into and resolved within 48 hours.’

DTS launch

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