On Sunday 1 December 2013, the Police Training Institute commenced two training courses organised by the institute in association with Department of Human Resources and Fairfax Country Police – America, focusing on the fight against organised crime.
Another training programme was held for the Airport cadres on the skills of dealing with the public in collaboration with College of Policing (COP), UK. The training programmes will be proceeding up to 12 December 2013. Both the inaugural sessions were attended by the Assistant Director of Training Institute, Major Abdulaziz Al Mohanadi along with institute officials.
Sixteen officers participated in the first training session from various departments of the ministry as it comes within the framework of the enforcement of the State’s strategy to maintain the security of the citizens and residents and protect the community from criminals. American Trainer Christopher Slowinski will lead the training. The programme includes workshops and case studies in order to provide participants with the knowledge, skills and expertise that will enable them to identify the types and the pillars of organised crime and procedural rules to meet them, and the ways and methods of control and address, along with presentation of the nature and features this type of criminal networks, and an explanation of the underlying funding, and the laws and systems of international cooperation in restraining and addressing them, along with the foundations of the analysis of criminal information.
The second session, which is meant for Airport employees, will discuss basic skills necessary to deal with the public in airports in which British trainers Paul Rose and Robert Score will lecture. The course will include topics such as the duties and responsibilities of the reception staff at airports and communication skills with different types of personalities and understand and predict behaviour, a review of the characteristics of air travelers, and how to manage the anger of passengers, the means to measure the level of overall satisfaction they have, and the development of systems of passenger service.
The sessions were devised as part of the annual training plan for the year (2013-2014) in accordance with the vision of Qatar 2030 to raise the capabilities of the employees of the ministry.
Qatar is the safest country in the Middle East and North African (MENA) region as it topped in Global Peace Index (GPI) in 2013 for the fifth year in a row from 2008 to 2013. Qatar came in the first place among the Arab countries and in 19th place on global level among 162 countries covered by the GPI which added four more countries this year apart from 158 countries listed last year. Qatar improved its score in some indicators such as corruption (6.8/10) as compared to (7.2/10) in 2012 and media freedom (32.90/100) as compared to (42/100) in 2012. As well, Qatar maintained its high score in many indicators such as number of crimes in society, number of homicides per 100,000 persons, number of jailed person, ease of access to small arms and light weapons.