Mowasalat (Karwa) has launched 40 new Audi A8, A6, A4 2019 and Volkswagen Passat 2019 limousines, to enhance its fleet of luxury vehicles. These new cars started serving the public this January, in time for the new year.
Khalid Nasser Al Hail, Mowasalat Managing Director and CEO, flagged the new cars, together with Ahmed Al Sharief, Q-Auto General Manager. Other Mowasalat and Q-Auto officials were also there to see off the new fleet.
According to Al Hail the new limousines come with high safety and security standards, and spacious and comfortable interior for passengers. Each car has stronger engines and advanced transmission, and comes equipped with electronic stability control (ESP).
The company strongly believes and works with the philosophy of customer excellence in all our services, as a responsible and proud stakeholder in the ground transport industry.’
In addition to the new fleet, the Karwa Taxi App has additional exclusive features – lighter (therefore less consumption of data) and faster (quick response time) and with more options: fare estimate prior to booking; no additional charges on current or advance booking; set destination address for best route and schedule as per calendar; service rating in terms of driver, vehicle and customer service.
The Karwa Taxi App may be downloaded from the Apple store and Google Play store. Customers can also scan the QR code from their website and social media accounts. Limousine service is available through this contact centre 800 5466. Their call center also assist lost and found cases, complaints and feedback. Data from the up is fed, tracked and resolved, following their goal for Customer Excellence.