Mowasalat has launched a Karwa taxi app, which is free to download for both IOS and Android devices.
With this new app one can request a ride with a single click and get picked up by the nearest taxi in the shortest period. The passenger/customer can rate his trips, including driver, vehicle, and overall service. The app lets the passenger to access recent trip details for lost and found enquiries or to lodge complaints, if any. Also, there are options to make a booking for future or for immediate pickup.
Besides Mowasalat’s own taxis, customers can also book taxis of the other four franchisees through the Karwa Taxi App.
Khalid Al Hail- CEO Mowasalat said:
Today we are operating around 4000 taxi with 4 franchise operators on board, which will go up to 7000 taxi with more franchise operators joining. We are preparing for tomorrow with our expansion plans adapting to latest technology for better access to sustained mobility for Qatar.
Through franchise we have given taxi license to four more operators to increase growth in taxi fleet & services. We are the only official transport provider for all national events happening in Qatar, besides serving the public with 550 buses which includes 65 CNG fuelled buses & 55 buses with wheelchair access, 1860 school buses and 600 buses catering to events & private hire.
Ali Emadi – Manager Taxi Management office who is managing the four franchise operators said:
We have four operators Al Million Trading, Alijarah Holding, Profit trading & Ibnajayan currently operating. We have plans to reach 7000 taxis by 2022. We have quality control & inspection, CRM, franchise administration and vehicle & driver accreditation to effectively manage taxi services of Mowasalat-Karwa.’