Renovation work set to upgrade facilities to improve customer service and quality of maintenance and repairs, and ensure the highest international standards are met

Nasser Bin Khaled Automobiles, the authorised general distributor of Mercedes-Benz in Qatar, hosted the ground-breaking ceremony of the renovation works of the main Mercedes-Benz service centre in the industrial area. The ceremony was attended by Sheikh Nawaf Nasser Bin Khaled Al Thani, Chairman of Nasser Bin Khaled Group, Mark De Haes, President and CEO of Mercedes-Benz Cars Middle East and the Levant, Engineer Ihab El Feky, Chief Operations Officer- Automotive at NBK Group, special guests and members of media.

The renovation work is part of a wider plan for continued upgrades, set out by NBK Automobiles and Mercedes-Benz, which aims to take the quality of customer service to the next level, and deliver car maintenance and repairs to the highest international standards.

Engineer Ihab El Feky, Chief Operations Officer Automotive – Nasser Bin Khaled Group said:

Today, we are witnessing the launch of renovation works at this service centre, which will take our maintenance and service offering to the next level, creating the very best experience for our customersWith the renovated centre, we are entering a new era of car maintenance and will set new standards in this industry.’

Sheikh Faleh Bin Nawaf Al Thani, Operations Director – Auto, at Nasser Bin Khaled Group said that the new milestone is important in achieving the top position in the luxury car segment in Qatar.

Mercedes-Benz Ground Breaking Service Centre SpeechThe new workshop will be renovated in phases so that day to day operations are not disturbed, to guarantee smooth services are maintained throughout the period of works. It will be equipped with the latest state-of-the-art equipment that saves time, effort and ultimately cost for valued customers.

Nasser Bin Khaled Automobiles and Mercedes-Benz provide car maintenance and services in three service centres including the main centre in the industrial area, and the two quick-service centres in Al Gharrafa and Al Mana station. The service centres are equipped with the latest electronic equipment and are managed by professional and skillful staff who undergo continuous training to cope with the latest innovations in this field.

Nasser Bin Khaled Automobiles has built its success by establishing solid, longstanding relationships with its customers, and by offering a wide range of quality products. As a brand name, Nasser Bin Khaled Automobiles is deeply associated with a history of premium quality service and market leadership. Established in 1957, Nasser Bin Khaled Automobiles is Qatar’s exclusive distributor of three of the world’s most respected, iconic brands: Mercedes-Maybach, Mercedes-Benz and Mercedes-AMG.

For more details, visit the Mercedes-Benz Qatar website.