The Ministry of Labour launched a new set of e-services on its digital platform as part of its ‘digital transformation strategy’ to achieve operational excellence and enhance end-user satisfaction.

The new electronic services include:

  • Request to extend a general work license (extension of QID validity date)
  • Request to modify the location of recruitment office

The request to extend a general work license allows an establishment to request extending employee work permits (QID) with the ministry online, without the need to submit documents manually or make in-person visits to the ministry offices. The approval will also be granted online and the requesting establishment and employee will be notified electronically.

The request to modify the location of the recruitment office, meanwhile, allows an establishment to request for its recruitment office to be moved from its current location to another location of choice, subject to venue verification. The request can be submitted, reviewed and approved by the ministry online, with the requesting establishment notified automatically about the decision.

The other new services for companies and individuals are available at

New E-services package

The launch of these new e-services packages is part of the plan to convert all services into electronic services and paperless, relying on modern digital solutions to achieve this objective.

The Ministry’s Digital Transformation Management Unit is working on developing, updating and offering nearly 80 electronic services and transactions without the need for in-person visits to the ministry building or to actually submit paper documents.

The unit has also adopted the Agile Solution Delivery framework, making the Ministry of Labour one of the first government organisations in Qatar to adopt such a move, enabling it to launch new services and updates frequently. This will allow the beneficiaries to access new digitally enabled services every six to eight weeks.

The ministry, which now provides over 50 digital services via its website, is working on developing a comprehensive digital platform to host all its e-services. It is coordinating with various authorities to ensure appropriate integrations and optimised delivery to enhance the quality of services and improve end-user satisfaction.

Check out Marhaba’s FREE e-Guides for everything you need to know about Qatar.