The recently opened Al Mourjan Business Lounge for Qatar Airways’ Premium passengers at Hamad International Airport (HIA), Qatar’s new world-class gateway to the world, has unveiled unrivalled service and facilities in a sunlit 10,000 square metre lounge.
The experience in the Al Mourjan Business Lounge mirrors that of a resort, starting from the moment of arrival at the reception area where customers are greeted by the house host or hostess and checked in. The central area offers a vast range of seating options including a raised garden area with teak wood and garden furniture, flanked by a long water feature and refreshing water mist. The central area in contrast offers individual and group multi-purpose executive seating that includes a multitude of facilities such as a privacy screen, reading light, luggage space, power source, data plug points and Personal Flight Information Displays as well as a media room with a large screen TV and sofas with built-in speakers. All customers relaxing in this area can enjoy a 24-hour buffet serving international tapas and mezze, with served beverages.
Qatar Airways Group Chief Executive Officer His Excellency Mr. Akbar Al Baker, said:
We wanted to ensure that our Premium passengers have everything they desire in this resort-like lounge. The Qatar Airways five-star experience starts from the moment you book your ticket. Bespoke services offered by our dedicated staff will surpass passengers’ expectations set new benchmarks for airport lounges and make their time at HIA truly memorable.’
Al Mourjan also offers a dedicated private environment for families with children. A dedicated family room with enclosed areas for families with couches provides a peaceful and private experience with individual TV screens. Readily available drinks and fruit, as well as a food station offer families refreshments at their fingertips with a designated host or hostess to provide all the necessary assistance. And, at the same time, a games room for children is fitted with pinball machines, PlayStation 4 and football tables adjoining the family room. Mothers with infants also have everything they need in a specially designed nursery offering changing facilities, including diapers and wipes, as well as baby food.
For those passengers desiring complete and tranquil relaxation, they will find it in a specially designed quiet room with individual and double occupancy resting areas. Dedicated house hosts and hostesses provide sleeper suits, toothbrushes, cushions and other amenities so that passengers are as comfortable as possible during their stay. And to ensure customers do not miss their flight, a wakeup call service is provided. In addition, luxurious shower facilities are available for customers to refresh after their rest.
All passengers of Islamic faith may utilise separate male and female prayer rooms, where a dedicated host and hostess is available to assist to their every need including providing the Holy Qur’an and Abayas as needed.
Al Mourjan Business Lounge would not be complete without a business centre, and HIA and Qatar Airways have ensured that all passengers’ business needs are fulfilled – from working stations with all-in-one computers and printers, to conference rooms and a lounge area for more relaxed meetings. The business centre also offers 24/7 secretarial services and its own media room and a game room boasting an F1 driving simulator.