Qatar Airways Global Operations Running Smoothly Despite Blockades
Qatar Airways’ operations to and from its Doha hub are running smoothly, with the vast majority of flights operating as scheduled.
In the past week, the award-winning global airline has flown approximately 1,200 flights between Doha and its network of more than 150 destinations around the globe, with 90% of those flights departing within 15 minutes of their scheduled departure time.
In the coming months, that network will continue to grow. The airline also recently launched its direct service to Dublin, Republic of Ireland. Qatar Airways’ service to Nice, France, will commence on 4 July, and flights to Skopje, Republic of Macedonia, on 17 July.
Other new destinations planned for the remainder of this year and 2018 include Las Vegas (USA), Canberra (Australia), Douala (Cameroon), Libreville (Gabon), Medan (Indonesia), Rio de Janeiro (Brazil), Santiago (Chile) and Sarajevo (Bosnia and Herzegovina).
Earlier this week the airline released its annual report for fiscal year 2017, revealing a net profit of $541 million, a 21.7% year-on-year increase. The results also show an annual revenue increase of 10.4%.
Qatar Airways Group Chief Executive Akbar Al Baker, said that Qatar Airways’ global operations continue to run smoothly, with the vast majority of their network unaffected by the current circumstances.
Our focus is on supporting any passengers impacted by the current situation and ensuring that we continue to deliver our award-winning service. Our network expansion continues with two new destinations launching in the next month. As far as we are concerned, it’s business as usual.’
This blockade is unprecedented, and it is in direct contradiction to the convention that guarantees rights to civil overflight. We call upon the International Civil Aviation Organisation (ICAO) to declare this an illegal act. We are not a political body, we are an airline, and this blockade has stripped us of the rights which are guaranteed to us.’
In light of the blockade, the airline has significantly increased the operations of its global call centre and social media to ensure concerned customers receive the best possible care, and has even extended its commercial policy to ensure greater flexibility for refunds and rebooking for any passengers affected by the recent travel bans. The airline has also introduced new functionality on Facebook to provide customers with flexible call-back options. The airline is widely recognised as offering the world’s best service and holds the title ‘Best Airline Staff Service in the Middle East’ as awarded by the customer-voted Skytrax Awards.
Visit their website for more information about Qatar Airways.