Qatar Airways recently achieved the International Air Transport Association’s (IATA) NDC Level 3 Certification, demonstrating its use of the latest technological standards in providing information about airfares and other services to customers and to travel agents or another third party. NDC ensures that customers have fast access to full fare and travel product information, making for better decisions and easier transactions for travellers.
IATA has led this industry-wide initiative to standardise the way that airlines and travel service providers communicate with one another and customers. This certification, the highest level to be achieved under IATA’s New Distribution Capability (NDC) Certification Programme, provides increased transparency and speed of communication, allowing customers access to a wider choice of products and services, enabling them to make more informed buying decisions.
The certification is a significant achievement, as Qatar Airways is the first airline in the Africa and Middle East region and second globally to implement the latest version of the standard. It shows that the airline is committed to improving the experience for its passengers at every part of their journey, both on the ground and in the air.
This status, the highest level to be achieved, recognises that Qatar Airways uses the latest version of IATA’s global technology standard.
Qatar Airways was voted Skytrax ‘World’s Best Airline’ by travellers from around the world earlier this year. Qatar’s national flag carrier also won a raft of other major awards at this year’s ceremony, including ‘Best Airline in the Middle East,’ ‘World’s Best Business Class’ and ‘World’s Best First Class Airline Lounge.’