Qatar Airways and Malaysia Airlines recently unveiled the roadmap outlining the next phase of their strategic partnership. This is following the announcement of Malaysia Airlines to launch a non-stop service from Kuala Lumpur to Doha starting on 25 May.

The two partners will significantly expand their codeshare cooperation, allowing passengers to travel the world and enjoy seamless connectivity via their leading hubs in Kuala Lumpur and Doha.

Codeshare expansion

The codeshare expansion, which adds 34 destinations to the existing 62 codeshare destinations, marks another milestone in the long-standing relationship between the two airlines and oneworld partners.

The agreement benefits travellers from across the globe who will have access to a much greater combined network. They will enjoy a seamless travel experience on both airlines with a single ticket to use for check-in, boarding and baggage-check processes, in addition to frequent flyer benefits and world-class lounge access for the entire journey.

Starting on 25 May, customers flying on the new Kuala Lumpur to Doha service of Malaysia Airlines will have access to 62 codeshare destinations within the broad network of Qatar Airways to the Middle East, Africa, Europe and North America. Likewise, Qatar Airways customers travelling from Doha to Kuala Lumpur can seamlessly transfer to 34 Malaysia Airlines destinations, including their entire domestic network and key markets in Asia, such as Singapore, Seoul, Hong Kong, and Ho Chi Minh City, subject to governmental approval.

In linking both route networks, the partners are striving to develop Kuala Lumpur as a leading aviation hub in the Southeast Asia Region connecting Malaysia, Southeast Asia, Australia and New Zealand with the Middle East, Europe, the Americas, and Africa. Furthermore, Qatar Airways and Malaysia Airlines will leverage synergies across multiple business areas and develop innovative products to benefit their customers worldwide.

According to Qatar Airways Group Chief Executive, HE Akbar Al Baker, they share a close and deep bond with Malaysia Airlines and welcome their new non-stop service between Kuala Lumpur and Doha via Hamad International Airport. He said that with this strategic partnership, they are committed to delivering greater choice and connectivity to customers around the world.

We are experiencing a new optimism in air travel and expect a strong rebound in global demand. With our dynamic partnership with Malaysia Airlines, we are aiming to provide unparalleled service and a superior travel experience for our customers.

Malaysia Airlines Group Chief Executive Officer, Captain Izham Ismail, said they are excited to deepen their cooperation with Qatar Airways, to bring the world closer to customers, just as passengers begin to travel again following the reopening of borders.

He said that the strategic cooperation shows both their commitment to offering an unrivalled range of value-added services to passengers and reflects their agility and resilience in facing the pandemic challenges.

This partnership is opportune in our efforts to boost air traffic and expedite recovery to pre-pandemic levels, while also enhancing our global brand visibility.

Loyalty benefits

The enhanced cooperation will also include reciprocal loyalty benefits allowing Qatar Airways Privilege Club members to earn and redeem Avios points when flying on Malaysia Airlines, with similar benefits for Malaysia Airlines Enrich members when travelling on Qatar Airways’ services.

Privilege Club and Enrich members will also enjoy a wide range of other unique benefits, depending on tier status, such as complimentary lounge access, complimentary extra baggage allowance, priority check-in, priority boarding and priority baggage delivery on Malaysia Airlines and Qatar Airways.

Malaysia Airlines and Qatar Airways’ strategic partnership evolved progressively beginning 2001 and have significantly expanded the collaborative partnership with the signing of a Memorandum of Understanding in February 2022 to leverage each other’s network strengths and provide robust access for passengers to travel to new destinations beyond their individual network, and ultimately lead the Asia Pacific travel.

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