Qatar Post, in partnership with Hamad Medical Corporation (HMC), Primary Health Care Corporation (PHCC) and the Ministry of Public Health (MOPH), reduced its delivery fee from QAR30 to QAR20 for home delivery services related to medications, medical reports, medical consumables, and dietary products.

The home delivery service was launched in April 2020 in response to the pandemic but continued, thanks to the positive feedback from patients. So far, more than 400,000 medication deliveries have been made to HMC patients and almost 200,000 medication deliveries to PHCC patients using the service. The reduced fee will be in place until the end of the year.

To avail of the HMC medication home delivery service, patients should call 16000 between 8 am to 2 pm, from Sunday to Thursday.

To avail of the PHCC medication home delivery service, patients can call the assigned medication home delivery service number for their health centre or the 16000 hotline for more information. Patients can also send a message to the WhatsApp number assigned to their health centre.

HMC and PHCC patients must have valid health cards and a debit/credit card for payment. They should also know their exact house and street address.

Highest delivery standards

Qatar Post, the delivery agent in charge of the service, ensures that all their delivery drivers adhere to the highest standards of hygiene. They have been specially trained to handle medications, including those that require refrigeration and special handling.

According to HMC Pharmacy Department Executive Director Dr Moza Al Hail, the reduction of the service delivery fee to QAR20 would make the service more accessible to patients.

This is a very convenient service that enables patients to receive their prescribed medications safely and conveniently.

She said that the partnership has delivered real and lasting benefits to patients, extending her thanks to Qatar Post for its continued support and for encouraging patients to utilise the service.

PHCC Pharmacy Department Director Dr Manal Alzaidan also expressed her appreciation for the support provided by Qatar Post and for accepting the community’s request to reduce the home delivery charges.

She said that the reduced charge will certainly make the service more accessible to the community and reduce the volume of patients visiting PHCC health centres pharmacies, preventing the spread of COVID-19 infection.

According to Qatar Post Chairman and Managing Director Faleh Al Naemi, they are delighted to strengthen their partnership with the MoPH, HMC and PHCC to continue to bring convenience to patients, especially as road traffic increases because of preparations for the upcoming FIFA World Cup Qatar 2022™.

For HMC Medication Home Delivery Service, call 16000. For PHCC Medication Home Delivery Service, call the assigned medication home delivery service  number for your health centre.


Check out Marhaba’s FREE e-Guides for everything you need to know about Qatar.