Following the global outbreak of coronavirus disease (COVID-19), Turkish Airlines assures that the safety and well-being of their passengers and crew remains on top of their priority.
Here’s a statement from Turkish Airlines Chairman of the Board and Executive Committee M İlker Aycı
The safety and well-being of our passengers and crew is our utmost priority at Turkish Airlines. Since the first reports of the Covid-19 outbreak in the news, Turkish Airlines has followed the developments closely, considered the probable scenarios at the highest level and taken all the necessary measures.
Upon completing a flight, all Turkish Airlines aircraft undergo a thorough cleaning process, in compliance with the national and international civil aviation authorities guidelines that include the wiping of the commonly-touched surfaces in the flight cabin and lavatories including toilets, tray tables, armrests, seatbelt buckles and in-flight entertainment screens with disinfectants. All blankets, linens, headrest covers, bedsheets and headsets are replaced with fresh sets for each flight.
Turkish Airlines has declared that all passenger flights to mainland China, Iran, Iraq, South Korea and Italy had been cancelled. The entire flight cabins of all our aircraft arriving from Hong Kong, Taiwan, Japan, Malaysia, Singapore, and Thailand undergo an intensive cleaning which also includes disinfectant fogging that has proven effective against existent viruses including Covid-19.
During flight, the air in the cabin is refreshed constantly by air conditioning units equipped with hospital-grade, High Efficiency Particulate Air (HEPA) filtration systems. The air in the cabin is completely changed 15 to 30 times per hour as particles of dust and all known airborne bacteria and viruses are filtered. This ensures the highest possible quality of cabin air. In addition to premium cleaning products in all our aircraft, medical disinfectants are also available in the aircraft lavatories for flights to Hong Kong, Taiwan, Japan, Malaysia, Singapore and Thailand. All Turkish Airlines crew is well informed and trained to handle contamination cases and is ready to assist in any case of medical emergency.
The Covid-19 epidemic is a complicated situation that requires concerted efforts on both national and international level to tackle and Turkish Airlines is working closely with all relevant authorities and adapting its precautionary measures accordingly to ensure your safety and well-being both on the ground and in the air.
Thank you for your support and understanding.
To help restrict the spread of the virus, the airline is introducing certain arrangements on their flights to and from the countries where the coronavirus has become endemic. Click here to find updated information about flight cancellations, restrictions, and the privileges offered to passengers who wish to re-schedule their flights.