Did you know that residents in Qatar can request services from Baladiya or the Ministry of Municipality and Environment with the mobile app Oun?
Oun allows browsers to access the ministry’s various services easily, which includes sewage repair, tree cutting and even rodent control. The app also identifies the services and functions provided by various municipalities and departments and facilitate ways for residents to submit complaints and observations directly from the site of violation or with a picture taken in advance.
Services that can be accessed through Oun include:
- Pest control services
- Tree trimming services
- Sewage cleaning services
- Car removal services
- Workers housing complaints
The app allows users to take photos with their phone camera and send it to the municipality with comments (could be a report about a road problem, a car that is parked for long time, etc).
Queries on any of the following can also be submitted through Oun:
- Engineers Committee
- Building Permit Request
- Building Completion Certificate
- Personal Violations
- Benefit Certificate Request – Owner
- Benefit Certificate Request – User
- Case Query
- Cheque Query
- Deposit Query