Banking & Commerce Discovering Qatar Education Health and Beauty Hospitality Infrastructure Motoring Oil & Gas Shopping Pearl Qatar
Awards & Recognition

Qatar Airways Wins Passenger Choice Award at 2020 APEX Asia Awards 

QR 2020 Apex award

Qatar Airways has been named as ‘Best Overall in the Middle East’ at the 2020 Airline Passenger Experience Association (APEX) Regional Passenger Choice Awards, held in Singapore recently. 

The award, which was received by Qatar Airways during the 2020 APEX Asia Awards Ceremony, was voted for by Qatar Airways passengers through the APEX Official Airline Ratings™ system using the world’s highest rated travel app, TripIt™.

This follows the multi award-winning airline’s success at the recent APEX Global Passenger Choice Awards in September, where it earned the title ‘2020 Five Star Global Airline’ and scooped three awards for ‘Best Seat Comfort’, ‘Best Cabin Service’ and ‘Best Food and Beverage’.

Qatar Airways Group Chief Executive, HE Akbar Al Baker, said the greatest voice and testament to their success is that of loyal passengers, and to consistently receive the prized Passenger Choice Awards, both at a global and regional level, is a huge honour.

We are thrilled to have yet further proof that Qatar Airways is the airline of choice for so many across the globe, and we look forward to continue living up to our role as a ‘2020 Five Star Global Airline’ and welcoming more customers to the Qatar Airways experience.’

APEX CEO Dr Joe Leader, said that Qatar Airways winning the 2020 Passenger Choice Award for Best Airline in the Middle East demonstrates the airline’s steadfast commitment to exceeding customer expectations in every class of service.

This incredible accomplishment on top of Qatar Airways’ three 2020 APEX Global Passenger Choice Awards illustrates an incredible series of accolades given by verified, validated and certified customer flights around the globe.’

The APEX Passenger Choice Awards and APEX Official Airline Ratings™ are based on passenger feedback gathered through APEX’s partnership with TripIt™ from Concur®, the world’s highest rated travel-organising app. Using a five-star scale, more than one million flights are rated by passengers across nearly 600 airlines from around the world.

Passengers rate their overall flight experience from one to five stars. On the same screen, passengers are also given the opportunity to provide anonymous ratings in five subcategories: ‘Seat Comfort’, ‘Cabin Service’, ‘Food and Beverage’, ‘Entertainment’ and ‘Wi-Fi’. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds. The Passenger Choice Awards are independently certified by a professional external company hired by APEX.

For updates and more information about Qatar Airways, visit qatarairways.com.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Subscribe to Our Newsletter

Copyright © 2019 Marhaba Information Guide. Marhaba is not responsible for the content of external sites.

To Top
error: Copyright © Marhaba Information Guide. Reproduction of material from Marhaba Information Guide’s book or website without written permission is strictly prohibited. Using Marhaba Information Guide’s material without authorisation constitutes as plagiarism as well as copyright infringement.