The Ministry of Interior (MOI) has succeeded in reducing the rate of major crimes in 2018 per 100,000 inhabitants by 98.3%, despite the increase in the state population during 2018 by 3.6%.
Statistics and indicators from MOI for 2018 showed a significant reduction in the rate of criminal offences committed during 2018 per 100,000 people, with 0.4 recorded murder, a decrease of 95% from the global rate of eight cases.
In aggravated assault, 0.2 was recorded, 99.8% decrease from the global rate of 100 assaults. It recorded 0.1 in burglary cases, 99.9% below the global average of 100 burglaries, 0.1 in deliberate fire crimes, which is 99.6% lower than the global average of 25, and 0.6 cases of forced theft, 99.4% lower than the global average of 100 crimes.
Thanks to the efforts of the General Directorate for Drug Enforcement, statistics and indicators of the MOI showed significant decrease in the rate of drug abuse in the country. The rate of drug abuse was at 0.1% of the total population, a decrease of 95% from the global rate of abusers, which is 2%.
The security indicators were very positive and exceeded the global proportions.
Statistics also revealed that the total number of crimes in 2018 decreased by 2.4% compared with 2017. 88.3% of the total crimes committed in 2018 were minor crimes, such as check cases, violations and non-criminal quarrels.
Major crimes against public security accounted for 0.1% of all crimes committed in 2018. Statistics showed a decline in crime rates in 2018 by 14.5% compared to 2017.
The crime of forgery decreased by 31.8% compared to 2017, crimes of minor assaults and quarrels by 19.1%, crimes of breach of trust by 18.8%, crimes of non-payment by 16.3% and car theft by 13.9%. This shows a marked improvement in the level of security situation in the country compared to 2017.
In addition, MOI has also developed its performance level efficiently and effectively through training programmes for its human resources. The indicators showed capacity building and upgrading of skills of 30,000 employees at the work place and the enrollment of 2,000 employees annually in internal and external courses.
This has resulted in raising the level of their skills and practical experience. MOI has also increased the number of their women employees by 5%. Indicators showed an increase in the percentage of job satisfaction among MOI female staff to 90%. In addition, MOI also reserves a large number of office posts for people with special needs.
In the service and awareness fields, the 2018 indicators showed significant progress compared to recorded achievements of 2017. Public service transactions increased by 3.2% in 2018, an average of 200,557 daily transactions, compared to 194,314 daily transactions in 2017.
The General Directorate of Passports topped the list with 22,837,019 recorded transactions, while the General Directorate of Traffic completed 10,111,677 transactions. The Airport Passports Department completed 13,510,610 transactions for passengers, while the number of services provided by Metrash2 reached about 14,389,763 via smartphones.
Emergency call service 999 registered 2,447,015 calls, while application for visas and transfer of sponsorships reached 767,069. Building permits were issued for 89,755 applicants, while 71,497 new vehicles were registered and 53,780 certificates of good conduct issued.
The Medical Services Department of MOI provided medical services to 701,654 patients, and the Civil Defence Department of the Ministry extinguished 1,922 fire incidents and carried out 1,203 rescue and relief operations. The percentage of public satisfaction over the services of the Ministry’s departments was 90%, and 90% of the public complaints were resolved within five days after the complaint was filed.
Public awareness in terms of programmes, activities and initiatives implemented by MOI increased by 5%. Students and expatriate workers who took awareness programmes under the Ministry each increased by 10%.
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